Frequently Asked Questions

Most restaurants save between $1,500 - $3,000 monthly by switching to FoodRunz. Traditional apps charge 20-30% commission per order, while our subscription model costs a flat $99-$1,500/month depending on your needs.

Example: If you process $5,000 in monthly delivery orders:

• Traditional apps: $1,250/month (25% commission)
• FoodRunz Growth plan: $499/month
• Your savings: $751/month ($9,012/year)

We offer four subscription tiers to match your business needs:

All plans include real-time tracking, analytics dashboard, 24/7 support, and no commission fees.

We offer a 30-day money back guarantee so you can experience the FoodRunz difference risk-free. Here's how it works:

• Get started with just your monthly subscription payment
• Full access to dedicated drivers and dashboard from day one
• Personal onboarding and support throughout the process
• If we can't deliver the drivers, service quality, or cost savings we promise within 30 days, we'll refund your first month completely

We're confident you'll see immediate improvements in delivery times and cost savings. If we can't deliver on our promises, you get your money back - simple as that.

We offer a 30-day money back guarantee so you can experience the FoodRunz difference risk-free. Here's how it works:

• Get started with just your monthly subscription payment
• Full access to dedicated drivers and dashboard from day one
• Personal onboarding and support throughout the process
• If we can't deliver the drivers, service quality, or cost savings we promise within 30 days, we'll refund your first month completely

We're confident you'll see immediate improvements in delivery times and cost savings. If we can't deliver on our promises, you get your money back - simple as that.

Most restaurants are up and running within 48-72 hours. Here's our typical onboarding process:

1. Registration: Complete our online form (5 minutes)
2. Consultation: Free consultation call (15 minutes)
3. Driver Assignment: We select and train your dedicated drivers (24-48 hours)
4. Integration: System setup and testing (4-6 hours)
5. Go Live: Start your dedicated delivery service

We handle all the heavy lifting - you just need to start taking orders!

Getting started is simple. You'll need:

• Business license and tax ID
• Business address and contact information
• Current delivery volume estimates
• Operating hours and days
• Preferred payment method for monthly subscription

That's it! We'll handle driver recruitment, training, insurance, and all operational setup.

Unlike traditional delivery apps that use shared drivers, FoodRunz assigns dedicated drivers exclusively to your restaurant. This means:

• Drivers learn your specific standards and processes
• Consistent, reliable service every time
• Faster delivery times (25 min average vs 35-45 min)
• Better food quality maintenance
• Professional uniforms and branded experience

Your drivers become an extension of your team, not random gig workers.

FoodRunz currently operates in 17 major markets across the United States:

We're rapidly expanding to new markets. If your city isn't listed, contact us to be notified when we launch in your area.

Absolutely! Our subscription model is designed to grow with your business:

• Upgrade anytime: Need more drivers during peak seasons? We can add capacity within 24 hours
• Downgrade if needed: Slow period? Adjust your plan with 30 days notice
• Temporary boosts: Special events or holidays? We provide temporary driver support
• No long-term contracts: Cancel anytime with 30 days notice

Your dedicated account manager will help you optimize your plan based on your actual needs and business patterns.